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Privacy + Cookie Policy

General Information

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; e-mail address; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications); payment details (credit card information is handled by PayPal and/or Stripe credit card processing services dependent upon which you select when making a payment), comments, feedback, product reviews, recommendations, and personal profile.

How We Collect Information

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used to fulfill your order request, including the specific reasons stated above. We do not sell or share your information.

Why We Collect Information

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

How We Store, Use, Share and Disclose Your Personal Information

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

How Your Payments are Handled
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How We Communicate with You

We may contact you to notify you regarding your booking, to troubleshoot problems with your booking, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How We Use Cookies

We use cookies to improve website navigation, security, Google Analytics and to communicate with you via Wix Chat. By visiting our website you consent to the use of cookies.

Types of Cookies We Use

Session cookies. These cookies are automatically erased when you close your browser.

Persistent cookies. These cookies remain on your device until they expire (in terms of minutes, days or years since the cookie creation/update).

Third-Party cookies. These cookies are stored on behalf of third parties.

 

Cookies can be managed and deleted by setting your browser. However, this may prevent you from properly using certain features on our website.

 

For more information please visit www.aboutcookies.org or www.allaboutcookies.org.

How to Enable/ Disable Cookies

Please visit your internet browser's support or help web page.

How to Withdraw Consent to Collect Personal Information

If you want to withdraw your consent for collection of personal information, as well as delete or change the collected information, please contact us at admin@soundboxent.com

Questions and Your Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at admin@soundboxent.com

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time.

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